Speaker

Jacqueline is a seasoned business development professional with a career spanning over 16 years in innovation and digital transformation with a focus on client experience and scalable digital solutions. She is a Financial Inclusion expert who has contributed to digital financial
products design and distribution, policy formulation and financial literacy programs in Africa. She is currently the Head of Agency Banking for Ecobank Group leading the development of agent network across Ecobank’s subsidiaries in 33 African countries. Jacqueline holds a
Bachelor of Science Degree in Human Resource Management from Central University, Ghana.

She has a Master of Science degree in International Business and Management from the University of Manchester Business School, UK, and a certificate in Artificial Intelligence
Strategies for Leading Business Transformation from Northwestern University Kellogg School of Management, USA. She serves as a Non-Executive Director of the Financial Inclusion Forum Africa and an Advisory Board Member of Innovation for Empowerment and Development (IFED) Global.